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Privacybeleid

Introduction PTA takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement we explain which data we process and for which purpose we do so. You can also read about your rights regarding our processing of your personal data in this […]

Introduction

PTA takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement we explain which data we process and for which purpose we do so. You can also read about your rights regarding our processing of your personal data in this Privacy Statement. We encourage you to read this Privacy Statement carefully. If you have any questions, you can always contact info@ptamsterdam.nl.

Who is PTA?

PTA (Passenger Terminal Amsterdam) is the limited partnership Waterkant c.v., with offices at (1019 BR) Amsterdam at Piet Heinkade 27, registered in the trade register of the Chamber of Commerce under number 34139219.

PTA is the controller with regard to the processing of your personal data by PTA.

How does PTA use your data?

Below you will find an overview of the purposes for which PTA processes personal data about you. It is always indicated which data PTA uses for that specific purpose, what the legal basis is to be able to process this data and how long the data are retained by PTA. To keep things simple, we have grouped everything by type of data stream.

Services, customer management and financial administration

Purpose:Financial administration
Data:Company name, Billing address, Banking details (Bank name/IBAN/BIC)
Basis:Implementation of the Agreement
Retention period:As long as is necessary for this purpose
Purpose:Provision of the service itself
Data:Name and address details, E-mail address, File details
Basis:Implementation of the Agreement
Retention period:As long as is necessary for this purpose
Purpose:Handling of complaints
Data:Name and address details, E-mail address, File details
Basis:Implementation of the Agreement
Retention period:As long as is necessary for this purpose
Purpose:Invoicing
Data:Name and address details, E-mail address, File details
Basis:Implementation of the Agreement
Retention period:As long as is necessary for this purpose
Purpose:CRM
Data:Name, User name, E-mail address, Location, Telephone number
Basis:Legitimate interest
Relevant interest:Commercial interest
Retention period:As long as is necessary for this purpose
Purpose:Job application
Data:Name, User name, E-mail address, Location, Telephone number
Basis:Legitimate interest
Relevant interest:Commercial interest
Retention period:As long as is necessary for this purpose

Marketing

Purpose:News letter
Data:Name, E-mail address
Basis:Legitimate interest
Relevant interest:Commercial interest
Retention period:As long as is necessary for this purpose

Website

Purpose:Website analytics
Data:Surfing behaviour, Location
Basis:Legitimate interest
Relevant interest:Commercial interest
Retention period:As long as is necessary for this purpose
Purpose:Account offer
Data:Name, Address, E-mail address, User name, Password, User ID
Basis:Implementation of the Agreement
Retention period:As long as is necessary for this purpose

Security and fraud prevention

Purpose:Camera surveillance
Data:Surveillance video, Surveillance photo, Images, Biometric identification data
Basis:Legitimate interest
Relevant interest:Commercial interest
Retention period:As long as is necessary for this purpose
Purpose:Identity verification
Data:Surveillance video, Surveillance photo, Images, Biometric identification data, License plate
Basis:Legitimate interest
Relevant interest:Commercial interest
Retention period:As long as is necessary for this purpose

How do we obtain your personal data?

PTA holds data about you because you have provided us with data, and because PTA has obtained data from other parties. That other party is your employer.

What are your rights?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and their processing:

Acces

You can always view your own (personal) data and change it in your account if necessary. If you want to see the personal data that is recorded about you by PTA, you can request access to it.

Change

If you wish to make changes to the personal data that you have seen as a result of a request for access and that you cannot change yourself in your account, you can request this at PTA. You can request PTA to modify, correct, supplement, remove or block your data.

Limiting the processing

You also have the right, under certain conditions, to request PTA to limit the processing of your personal data.

Right of objection

If a particular processing takes place on the basis of ‘legitimate interest’ of PTA or a third party, you have the right to object to such processing.

Transfer of data

You have the right to obtain your personal data from PTA. PTA will provide this in a structured and current form, which can easily be opened in other common digital systems. This way you can also transfer your data to another provider.

WITHDRAW CONSENT

In all cases in which the basis for a particular data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but does mean that we will no longer be allowed to process this data. It is possible that PTA can no longer provide you with certain services.

RESPONSE BY PTA

A request can be sent to info@ptamsterdam.nl. PTA will comply with your request as soon as possible and in any case not later than one (1) month after PTA has received such a request. If PTA rejects your request, we will indicate in our reply why the request is rejected.

RECIPIENTS OF THE PERSONAL DATA

The data can be passed on to:

  • Processors
  • Parties that are involved in the execution or fulfilment of an agreement between you and PTA
  • External consultants

It may be that PTA is obliged to provide your data to a third party, for example on the basis of a legal obligation.

WHAT ARE COOKIES AND HOW DOES PTA USE THEM?

Cookies are small pieces of (text) information that are sent to your browser when you visit the website of PTA and then stored on the hard disk or in the memory of your computer, tablet, mobile phone or other device (hereinafter: Device). The cookies that are placed via the PTA website cannot damage your Device or the files stored on it. When we talk about ‘cookies’, we do not only mean these small pieces of (text) information, but also comparable techniques with which information is collected, such as device fingerprinting.

CAN THIS PRIVACY STATEMENT BE CHANGED?

This Privacy Statement can be changed. We therefore advise you to regularly read the Privacy Statement for any changes.

WHERE YOU CAN LODGE COMPLAINTS AND QUESTIONS?

If you have any questions about this Privacy Statement and the way in which PTA uses your data, you can send an e-mail to info@ptamsterdam.nl. If you have a complaint about how PTA processes your data, you can also send an e-mail to info@ptamsterdam.nl. In addition, you can always contact the relevant national supervisory authority in the area of privacy protection. In the Netherlands this is the Dutch Data Protection Authority.